Lifeline is Australia's frontline crisis line. If things feel overwhelming, unsafe, or like you can't keep going, a trained crisis supporter can listen without judgement, any hour of the day or night. You don't need to be in immediate danger to call — distress on its own is reason enough.

• A calm voice will answer and ask what's going on for you right now.
• You set the pace — share as much or as little as feels okay.
• They'll help you think through what might make the next hour safer.
• Calls are confidential. You don't have to give your real name.

Questions people often ask

• If you're waiting on hold, slow your breathing: in for 4, hold for 4, out for 6.
• Put something cold against your wrists or face — it can ease panic in minutes.
• If you're not safe right now, call 000 instead of waiting.