Kids Helpline is for anyone aged 5 to 25 in Australia. If something at school, at home, online, or in your own head feels too big to carry alone, you can talk to a counsellor who actually gets young people — without your parents being told.

• A counsellor your age-group is used to talking with — not a teacher, not your parents.
• You can call, webchat, or email — whatever feels easiest.
• They won't lecture you or pass on what you say (with rare safety exceptions).
• Available 24/7, every day of the year.

Questions people often ask

• If you can't talk out loud at home, webchat is just as good as a phone call.
• Write down one sentence about what's going on before you reach out — it makes starting easier.
• Whatever you're going through, you're not the first young person to feel it.